Hi! I’m MISSION CRM
Building the future for donor management + fundraising on Microsoft Dynamics 365
Since day one, MISSION CRM has relentlessly pursued a singular mission: to accelerate the momentum of our clients’ operations, so they can advance their mission and make a difference in the world.
In every industry, there’s someone building the future: in order for us to be vanguards in donor management and fundraising, there was only one option for our foundation – Microsoft Dynamics 365. and the Power Platform. Microsoft’s investment in the seamless integration across Azure, Microsoft 365, Dynamics 365 and the Power Platform into a unified Microsoft Cloud for Nonprofit provides the infrastructure we need to move the needle in a static sector.
Our incredible team of developers, consultants and client happiness specialists partner with, and serve our nonprofit clients with integrity, empathy and excellence.
The revolution to reimagine how we serve this sector has begun – at MISSION CRM, our role is to innovate, build and nurture this amazing new home in the cloud for nonprofits.
MISSION CRM Ltd. was established by co-founders Christina Herancourt and CJ Brooks in November 2016 in Toronto, Canada. We began our journey in 2016 with a dining room table and a dream, and we launched V1 of the MISSION CRM system in late 2017 – the first and only donor management and fundraising system built on Dynamics 365.
Since then, we’ve had 3 strategic pivot points in our journey. In late 2018, Microsoft introduced the Nonprofit Common Data Model (CDM). The CDM is the universal language which harmonizes systems and data. Combined with Microsoft’s Dataverse, the revolution to unify the siloed technology ecosystems nonprofits is now a reality in the Microsoft Cloud for Nonprofit. We rebuilt the entire system from the ground up on the CDM and launched MISSION CRM V2 in July 2019.
Then in January 2020, Microsoft decided it wanted to build a first party donor management and fundraising solution on Dynamics 365 to support the world’s nonprofits. MISSION CRM sold Microsoft some of our core IP, and together we built Microsoft’s Fundraising and Engagement product, which launched in October 2020.
In October 2021, MISSION CRM joined the Sylogist family of solutions serving the nonprofit and public sector. With a team of over 190~ professionals, we have the bench strength and support to mission-based organizations around the world.
Sylogist is a public sector company which provides cloud-based, comprehensive, ERP, CRM, fundraising, education administration, and payments solutions which allow its customers to carry out their missions.
Sylogist is the first company to offer a Fundraising to Finance solution designed for the mission sector. With MISSION CRM and Serenic Navigator (powered by Dynamics 365 Business Central), nonprofits can have a holistic view of their donors, fundraising, and financials. The data gathered through MISSION CRM’s donor management and fundraising system flows seamlessly into Serenic Navigator’s fund accounting solution, enabling nonprofits to make data-driven strategic decisions about revenue, expenses and impact in real-time. And Serenic Navigator’s fund accounting ensures turn-key accountability and visibility detailed at the grant, campaign, fund or donation level.
Sylogist serves over 1,950 customers globally, including all levels of government, nonprofit and non-governmental organizations, educational institutions, and public compliance-driven and funded companies. The Company’s stock is traded on the TSX Exchange under the symbol SYZ. Information about Sylogist can be found at www.sylogist.com
In 2020, MISSION CRM sold Microsoft some of our core IP, and together we built Microsoft’s Fundraising and Engagement product, which launched in October 2020.
Today, MISSION CRM delivers next level, mission-critical capabilities for sophisticated nonprofits with advanced development, fundraising and financial needs, which layers seamlessly on top of Fundraising and Engagement.
Stewarded by our team of passionate professionals, developing and implementing MISSION CRM + Microsoft Cloud for Nonprofit is all we do.
Of course, there are consultancies with great Dynamics 365 and Power Platform specialists – however, SylogistMission is the only team of its kind which is solely dedicated to serving the nonprofit sector with purpose-built products and professionals to implement them.
Why does it matter? Well, we’ve invested in the development of methodology which aligns with how nonprofits work and curated and developed a team who meet you where you are and guide you through the journey with empathy. Moreover, our team of professionals apply their expertise serving nonprofits and the technical mastery of the Microsoft Power Platform to bring the best solution to light for today and with your long-term interests in mind.
Yes. In October 2021, MISSION CRM joined the SylogistMission family – a powerhouse of 200 professionals and purpose-built products for nonprofits built on Dynamics 365 and Microsoft Power Platform.
Today, the SylogistMission team is a powerhouse of 200 professionals and products on Microsoft Dynamics 365 and the Power Platform, including SylogistMission ERP and SylogistMission Grants.
SylogistMission is a division of Sylogist, a public sector company which provides cloud-based, comprehensive, ERP, CRM, fundraising, education administration, and payments solutions which allow its customers to carry out their missions. Sylogist serves over 2,000 customers globally, including all levels of government, nonprofit and non-governmental organizations, educational institutions, and public compliance-driven and funded companies. The Company’s stock is traded on the TSX Exchange under the symbol SYZ. Information about Sylogist can be found at www.sylogist.com